Two different artboards with same number in Illustrator

Question

Whenever I create a new file with many many artboards, Illustrator makes two that it labels as 60, not just in name but also in the internal labeling that determines the order and exporting files. Going up to 200, it doesn't seem to have any other duplicates, but I am attaching a screenshot of all of the numbering for reference. One thing this does create a bottleneck in my workflow is that because there is no artboard 59, whatever is on the 59th artboard ends up exporting as 60 and then immediately gets overwritten by the real 60 when exporting from artboards.

Monika Gause · Accepted Answer

If the steps suggested by Srishti do not help, please add your vote to this Uservoice: https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/39220252-artboards-with-the-same-number-missing-number That way you will be notified if there's an update or fix.

Srishti Bali · Answer

Hi there,

So sorry to hear about this trouble. Please save your file and try resetting Illustrator preferences by following these steps:

For MAC

Close all Adobe applications.
Go to locations
~/Library/Caches
~/Library/Application Support/Adobe
~/Library/Preferences
Rename Adobe Illustrator, com.adobe.illustrator and Adobe Illustrator 24 Settings folders to Adobe Illustrator.old, com.adobe.illustrator.old and Adobe Illustrator 24 Settings.old
Launch Illustrator from the Creative Cloud.

For Windows

Close all Adobe applications.
Go to Location C:\Users\user\AppData\Roaming\Adobe
Rename Adobe Illustrator and Adobe Illustrator 24 Settings folders to Adobe Illustrator.old and Adobe Illustrator 24 Settings.old
Launch Illustrator from the Creative Cloud.

Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders with default settings.

Let us know if this helps or if you have any further issue.

Regards,

Srishti

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