Unable to attach sample files.

Forum|Forum|1 year ago
December 12, 2024
2 replies
546 views

I am trying to ask a question in this forum, and provide the sample files, both generated in Illustrator, but when I want to attach them, again and again I get this sign in the red frame...

I really do not know what it refers to, because in the InDesign forum, I was able to attach sample files generated in InDesign, but it does not allow me to attach the illustrator files here.

I attach the screenshot where can be seen that the files are from illustrator, and that it is their extension.

What is the error here?

Thank you.

Bug

This topic has been closed for replies.

Correct answer Monika Gause

Change the file name extension to PDF and then upload the file.

Monika Gause

Correct answer

Community Expert

Change the file name extension to PDF and then upload the file.

e ch nAuthor

Inspiring

Excellent! That way I was able to attach the files to the question I just asked.

By the way, I had a look at your profile and noticed your YouTube channel, and I've already subscribed.

Thanks for replying! @Monika Gause

Anubhav M

Community Manager

Hello @e ch n,

Thanks for reaching out. To share the AI files, please upload them to a file-sharing service of your choice, like Dropbox, and share the public link to them here along with a description of your workflow so we can better assist you.

Looking forward to hearing from you.

Anubhav

e ch nAuthor

Inspiring

Thank you, I will keep this in mind. @Anubhav M

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