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Sabbydoo
Participant
July 8, 2022
Question

Unable to delete AI files downloaded from Adobestock that have recently been opened in 26.3.1

  • July 8, 2022
  • 1 reply
  • 143 views

Hi - I cannot delete any "preview" files downloaded from Adobestock in Illustrator format unless I first quit Illustrator. I've attached a screen capture of the error message. I've tested other Illustrator files on my hard drive and on our cloud server (that had not been downloaded recently) and I can open, save, and delete those with no problem. I tried uninstalling AI and reintalling it. Any ideas? Thanks in advance!

 

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1 reply

Kevin Stohlmeyer
Community Expert
Community Expert
July 11, 2022

Are the preview files added to your CC library when you download them?

Uninstalling/Reinstalling AI has no bearing on this.