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Participant
August 15, 2024
Question

Unable to download Adobe illustrator

  • August 15, 2024
  • 2 replies
  • 195 views

Says my system needs to be updated. is there a direct download elsewhere other than the adobe site? i really need to finish my project on time.

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2 replies

Bill Silbert
Community Expert
Community Expert
August 15, 2024

What operating system are you using? Are you saying that you've already had Illustrator installed and are now trying to get a newer version? Current versions of Illustrator can only be installed on more recent operating systems. Fo specifics about that see: https://helpx.adobe.com/illustrator/system-requirements.html#ai-on-the-desktop. If you need an older version of Illustrator you will have to contact Adobe Customer Care at: https://helpx.adobe.com/contact.html. It may or may not be possible for them to provide a download link to an earlier version.

Anubhav M
Community Manager
Community Manager
August 15, 2024

Hello @joseph_9137,

We understand that encountering technical issues can be frustrating. Would you mind sharing more details, like the exact version of the OS and screenshots of the problem, so we can investigate this further?


Looking forward to hearing from you.

 

Thanks,

Anubhav