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fudo10115ce4
Participant
August 21, 2020
Question

Unable to draw with a pen on touch screen on Windows

  • August 21, 2020
  • 8 replies
  • 3930 views

I have been wanting to create free hand drawings in illustrator using a lenovo yoga touch screen and a corresponding pen. but neither in touch mode nor in other workspace options can i draw - sometimes lines show up, sometimes they don't and sometimes they even delete themselves without me doing anything different. it is really exhausting drawing like this as you never know whether your lines are showing up or not...i appreciate any suggestions / help on my issue!

 
 
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    8 replies

    D
    danielag17982658
    Participant
    February 22, 2022

    I had the same issue and I just searched for an updated Wacom driver for my Lenovo pen and it works as it should now. My Lenovo laptop wasn't updating the driver.

    S
    sara25117746yijd
    Participant
    July 4, 2022

    I have the same problem

    E
    Ericadyson
    Inspiring
    February 1, 2023

    And me too. It's useless with Ilustrator? Why?

    D
    defaultb68ms5gjuj23
    Participant
    November 22, 2021

    Same issue here, I have an IdeaPad. It only draws sometimes, and it makes the pen unusable (the only reason I bought it was for Illustrator).

    N
    Nadja21875202h91u
    Participant
    November 22, 2021

    Have anyone found a solution yet - I have the exact same problem, and nothing works. Hope that someone have an idea how to fix it, or can tell me if this is a lost cause and I should just stop trying?

    Vadsager
    Vadsager
    Participant
    November 22, 2021

    I had the same problem with Lenovo Yoga.
    After 3 months both Lenovo support and I gave up and I got the money back.

    C
    Christopherprice610
    Participant
    November 12, 2021

    Any resolution on this? I have a Lenovo Yoga and illustrator. I have tried every suggestion that I can find and still have issues but its only when I use the stylus. I can't figure out if it is the pen itself or illustrator. Any help would be appreciated.

    Vadsager
    Vadsager
    Participant
    December 7, 2020

    I have the exact same problem!
    New Lenovo Yoga and newest Illustrator.
    I have the same problems, AND I can't see what I'm drawing because the line first shows up after I lift the pen. So its like drawing in the dark...
    Any ideas?

      porda_sf
      porda_sf
      Participant
      April 2, 2021

      I also have the Yoga and latest Illustrator. I haven't been able to use the touch screen without skipping and delays. It's basically been unusable.

      Mohammad.Harb
      Community Expert
      Mohammad.HarbCommunity Expert
      Community Expert
      August 28, 2020

      Which specific Tools have you used in illustrator?

      S
      sara25117746yijd
      Participant
      July 4, 2022

      paint bruch and athers please help us if you have a solution

       

      Ashutosh_Mishra
      Ashutosh_Mishra
      Inspiring
      August 28, 2020

      Hi there,

       

      Sorry to hear about this. In addition to what Eric has suggested, I'd recommend updating your OS, Adobe Illustrator and other related drivers(GPU/Touch) to the latest version.

      You may also try creating a new user account and see how app is performing there. Let us know how it goes.

       

      Regards,

      Ashutosh

      Eric Dumas
      Community Expert
      Eric DumasCommunity Expert
      Community Expert
      August 21, 2020

      Hi,

      Can you confirm the version of your software and operating system?

      Also, does the pen work correctly in other applications?

      Have you tried to use the Touch workspace? https://helpx.adobe.com/ie/illustrator/using/illustrator-touch-workspace.html

       

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