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Participant
April 19, 2020
Question

Unable to Export JPEG [Save for Web (Legacy)] from Illustrator

  • April 19, 2020
  • 1 reply
  • 145 views

When I create a JPEG in illustrator and  I click on export -->save to web (legacy) ,or Export-->Save as a JPEG. it does not save to my computer. Has anyone experienced this???

 

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1 reply

Srishti_Bali
Legend
April 19, 2020

Hi Erika,

 

Sorry to hear about the trouble you are facing with Illustrator. This should definitely not be happening. Could you please confirm which OS and version of Illustrator you are working on? Where you are saving the files (Network Drive/ System HDD/ Shared Folder on System /External HDD)? 

 

We’re here to help, just need more info.

 

Regards,

Srishti