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Participant
February 4, 2020
Question

Unable to find fonts in Illustrator on Windows machine

  • February 4, 2020
  • 3 replies
  • 399 views
 illustrator all of a sudden do not have my fonts except for Myriad. When I go to my C: Drive and click on the folder for Fonts. The folder open and there is nothing inside. But when leave the fonts folder and right click on it for the properties, its saying that there are over 68,000 files and no folders. Any help will be greatly appreciated.
 
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3 replies

Srishti Bali
Community Manager
Community Manager
February 6, 2020

Hi Williams,

 

Sorry to hear about this. Looks like an OS level issue. Could you please check if you can see your fonts in other applications? If not, please go to Control Panel\Appearance and Personalization\Fonts and check if you see your fonts there. 

 

 

Regards,

Srishti

Just Shoot Me
Legend
February 4, 2020

Right there should not be any folders in the C:\Windows\Fonts folder. And when you click on that folder, Fonts, this is what you should see.

 

If you are not see that then you should first Restart your computer then Test.

 

And doing a DIR in a command prompt of C:\Windows\Fonts this is what you get. No real folders like in other folders

 

And doing a DIR in the Windows folder/Directory you get this.

 

 

Notice the <DIR> in the red rectangle. That DIR is denoting a Directory. Nothing like that in the Fonts folder. Is your Fonts folder you are looking at in the Windows folder.

Doug A Roberts
Community Expert
Community Expert
February 4, 2020

Is this a problem in Illustrator, or in all software?