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Participant
Sep 29, 2024 5:51 AM UTC
Question

Unable to generate vectors - Check your Internet

Hello sir, I'm facing a problem of Generative AI doesn’t work. My internet connection is fine. But i can't generate any image. please solve this. here is the screenshot
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    8 replies

    Inspiring
    Oct 8, 2024 11:31 PM UTC

    I'm having the same problem, it said I'm writing something against the rules, I just wrote "kaffir lime leaf".  Wrote several variations to try and see which word it was but i can't pinpoint it.

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    droopydog500
    Community Manager
    Community Manager
    Oct 16, 2024 8:55 PM UTC

    Hello @Bera35005021f6ve,

    Thank you for your message. I am sorry you are having this problem. Your problem is different than the problem the original poster is having. It is most likely that the first word in your prompt is generating the error as that word in another context is considered offensive by many people. You might want to try a synonym such as "southeast asian lime leaves".

    Thanks,
        droopy

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    Adobe Community Expert (not an Adobe employee)
    Inspiring
    Oct 17, 2024 8:58 PM UTC

    Thank you so much, English is not my first language, I am very sorry for the mistake. 

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    kglad
    Community Expert
    Community Expert
    Sep 29, 2024 2:00 PM UTC

    in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

    p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



    <"moved from using the community">
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    Anubhav M
    Community Manager
    Community Manager
    Sep 30, 2024 11:31 AM UTC

    Hello @cft_9458,

    I am sorry to hear about your experience. I hope Monika's suggestions helped resolve the problem. If not, kindly check if you have any VPN/Antivirus software enabled and temporarily disable them to see if it helps.

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

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    tumpasaha
    Participant
    Oct 9, 2024 1:50 AM UTC

    I have no vpn/anti virus software, I have disable this

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    Monika Gause
    Community Expert
    Community Expert
    Sep 29, 2024 10:08 AM UTC