Unable to install illustrator due to blank white screen in the Creative Cloud app

Hi @VEDANT28812524843m,

I'm sorry to hear that you're having trouble installing Adobe Illustrator. A blank screen on the Creative Cloud app can be frustrating, but there are some troubleshooting steps that you can try to resolve the issue.

Please try the following steps to fix the blank white screen after signing in to the Creative Cloud desktop app: https://helpx.adobe.com/creative-cloud/kb/fix-blank-white-screen-sign-in.html.

Additionally, you can try redownloading the app from this link: https://creativecloud.adobe.com/apps/download/illustrator

If the issue persists, you can attempt to uninstall and reinstall the Creative Cloud desktop app using these instructions: https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html

If you are still unable to install Illustrator, please try the troubleshooting steps outlined in this article: https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html

I hope this helps, and let me know if you have any further questions.

Best,

Anshul Saini

Note: Marking correct for visibility.