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renatoa44586755
Participant
June 11, 2021
Question

Unable to launch my AI CC 2015

  • June 11, 2021
  • 2 replies
  • 876 views

Hello. I have a MacBook Pro Retina 15'' (from circa 2015) and since I've made the latest update to MacOS BigSur 11.4 I'm unable to launch/open my Adobe Illustrator CC 2015. Has anybody been having the same problem (or similar) recently? And how do I fix this?

The strangest thing is that both Photoshop and InDesign (both CC 2015 as the Illustrator) seem to be working just fine...

Thanks a lot.

David

This topic has been closed for replies.

2 replies

Mike_Gondek10189183
Community Expert
Community Expert
June 11, 2021

If you want to run an older  C2015 than you need to run an older OS. Mac OS X versions 10.9, 10.10, or 10.11(recommended).

Anytime prior to upgrading your OS, check the system requirements.

 

Assuming that you can run software from 2015 on an OS that came out in 2021 was a not a good decision.

 

Why are you not upgrading your Illustrator do you have some old plug ins???

 

 

J E L
Community Expert
Community Expert
June 11, 2021

@renatoa44586755 Is the program showing it is compatible in your Creative Cloud panel?