Skip to main content
December 5, 2025
Answered

Unable to launch Pantone Connect. Does anyone encounter this same problem?

  • December 5, 2025
  • 2 replies
  • 738 views

Hi all,

 

Since the beginning of this week, I have not been able to launch Pantone Connect. It will not even bring me up to the login page. It just keeps hanging in the loading screen. Does anybody has the same issue and can you please explain to me how to solve it? 

I have recently uninstalled and installed Adobe Illustrator as well as Pantone Connect but nothing seems to work. 

 

Thanks in advance 🙂 

Correct answer brianc69943727

Update. I fully shut down my Mac computer and then unistalled and restalled pantone connect on adobe cloud a couple time, then it started working. Good Luck!

2 replies

brianc69943727
Participant
December 10, 2025

This is also happening to me. I have restart the program and the Mac. I have also uninstalled pantone connect and reinstalled and it is still hanging on the this loading screen.

brianc69943727
brianc69943727Correct answer
Participant
December 10, 2025

Update. I fully shut down my Mac computer and then unistalled and restalled pantone connect on adobe cloud a couple time, then it started working. Good Luck!

Community Expert
December 6, 2025

Probably it would be better to contact the developer organisation. You can try reinstalling the extension as well and see if it helps

-Manan

-Manan