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Matthias5D90
Participant
December 9, 2020
Question

Unable to move objects smoothly in Illustrator 2021

  • December 9, 2020
  • 5 replies
  • 15685 views

Hi there

Anyone having an idea whx i can suddenly not move my elements smoothly around in AI?
It started suddenly and i restarted all and everything to chekc if there is any other issue. Is there anywhere a align to grid or anything like align to pixels or so i overlook? I cannot find the issue and i work in a print based file not web based.
I had many other issues with Adobe updates to 2021 and just realized that Adobe did the upgrade on my AI without asking me again. PSD i had to reset to the 2020 version since the Software did not run on my setting. Any ideas? Thanks a lot.
Matthias

 

{Renamed by MOD}

 

    5 replies

    G
    giadab65313081
    Participant
    October 31, 2023

    I'm facing the same problem and I have tried turning off the snap to pixel off option but it still happening. Did you find out why and solve it?

    It is so frustrating I can't move around freely and it snaps automatically to the pixel.

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    October 31, 2023

    giadab,

     

    Are both Snap To Grid and Snap to Pixels off?

     

    R
    Reio15B9
    Participating Frequently
    January 21, 2021

    I have a similar issue and I've tracked it down to Illustrator turning off GPU acceleration. Every file I open starts with GPU acceleration turned on, but after a short while it becomes slow and I see GPU preview is greyed out in View menu. This started with the latest 25.1 update.

    Srishti Bali
    Community Manager
    Srishti BaliCommunity Manager
    Community Manager
    January 24, 2021

    Hi Reio,

     

    Sorry to hear about this trouble. Could you please confirm which operating system you are working on? If you are using a Macbook, try turing off Automatic GPU swithing from system preferences.

    Steps are shared here ( https://osxdaily.com/2017/01/08/disable-gpu-switching-macbook-pro/ ).

     

    Regards!

     

    R
    Reio15B9
    Participating Frequently
    January 24, 2021

    Hello!

     

    It's happening on MacOS Catalina running on an old Mac Pro with a single Radeon RX 580 graphics card.

     

    What bugs me is there isn't actually any error message about it being turned off or something failing. 🙂

    Mike_Gondek10189183
    Community Expert
    Mike_Gondek10189183Community Expert
    Community Expert
    January 21, 2021

    Here si where you can turn off align to pixel.

     

    If is acting like some woftware is running in background and slowing down your computer, and you are on windows let us know. Make sure no Adobe cloud updates are runnign in background in the Adbe Cloud app.

      D
      defaultbq6z2ysdgqvq
      Participant
      October 12, 2021

      Tq  problem solve

      Srishti Bali
      Community Manager
      Srishti BaliCommunity Manager
      Community Manager
      January 21, 2021

      Hi Matthias,

       

      Sorry about the delay. I am hopeful that the issue was fixed. If not, would you mind sharing a few more details like:

      • OS and version of Illustrator
      • When you say "i can suddenly not move my elements smoothly around in AI", does that mean it is slow or it's not moving at all?
      • Could you please go to Illustrator preferences (CTRL/CMD+K) and check if  Real-Time Drawing and Editing (Preferences > Performance > Real-Time Drawing and Editing) is enabled or not?

       

      If you couldn't move the objects at all or if the performance is slow while moving the objects, please try the suggestions shared on this page (https://community.adobe.com/t5/illustrator/resolve-slow-performance-and-unexpected-behaviors-in-illu...) and let us know how it goes. 

       

      Feel free to let us know if you still need assistance. We'd be happy to help.

       

      Regards,

      Srishti

      Jacob Bugge
      Community Expert
      Jacob BuggeCommunity Expert
      Community Expert
      December 9, 2020

      Matthias,

       

      PSD i had to reset to the 2020 version since the Software did not run on my setting.

       

      It could be a similar, albeit more sneaky, issue.

       

      Have you looked at the system requirements?

       

      Maybe you need to go back to 2020.

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