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Caden Silver
Caden Silver
Participant
Apr 21, 2026 2:41 PM UTC
Open for Voting

Unable to open Cloud Document

Having the same issue. No amount of logging out or in fixes.

    1 reply

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    Apr 21, 2026 4:03 PM UTC

    Hello @Caden Silver

    I'm sorry to hear about your experience. Would you mind checking if you're selecting the correct Adobe profile (https://adobe.ly/4u16dxc) when signing in to Creative Cloud to see if it helps?

    Looking forward to hearing from you.

    Anubhav

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