Skip to main content
Participant
March 31, 2022
Answered

Unable to save any files.

  • March 31, 2022
  • 3 replies
  • 1145 views

Hi, I have no idea what is going on. all my files are suddenly can't be saved with this pop-up error message and I've tried troubleshooting tips but still not resolved. 

This topic has been closed for replies.
Correct answer Anshul_Saini

Hi @Chorochan,

 

We are sorry for the trouble. This issue has been fixed in the latest Illustrator update, v26.2.1, released yesterday. I would request you to turn on the File handling setting after updating Illustrator and let us know how it goes.

 

Regards,

Anshul Saini

3 replies

Anshul_Saini
Community Manager
Anshul_SainiCommunity ManagerCorrect answer
Community Manager
April 5, 2022

Hi @Chorochan,

 

We are sorry for the trouble. This issue has been fixed in the latest Illustrator update, v26.2.1, released yesterday. I would request you to turn on the File handling setting after updating Illustrator and let us know how it goes.

 

Regards,

Anshul Saini

Raycabarga
Participating Frequently
April 10, 2022

It doesn't work for me i have files open and can't save or save as or save a copy  i tried the background thing What am i supposed to do I don't even get an error message it just does nothing! I have the lastest upgrade! Please help!

Ton Frederiks
Community Expert
Community Expert
April 10, 2022

What OS version? Monterey? If so, did you update the OS?

Ton Frederiks
Community Expert
Community Expert
March 31, 2022

This was mentioned here quite a few times.

Try to turn OFF Preferences > File Handling > Save in Background.

ChorochanAuthor
Participant
March 31, 2022

Thank you SO much!!!! It worked.

Ton Frederiks
Community Expert
Community Expert
March 31, 2022

Good to hear that helped.

ChorochanAuthor
Participant
March 31, 2022

Btw, forgot to mention. this happened in illustrator.