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j.khakase
Inspiring
March 19, 2024
Answered

Unable to save due to error message and mouse pointer hide automatically

  • March 19, 2024
  • 1 reply
  • 601 views

Hello,

 

I am getting below error message while editing previously saved illlustrator file. and this doesn't allow to save.  one more problem I am facing offten the mousepointer hide suddnely and it didn't display till restart the Illustrator. Please help me 

 

This topic has been closed for replies.
Correct answer Monika Gause

Wow. They forced a Preview version on to people? Here is a bug report. 

https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/48142784-mouse-cursor-disappears-on-windows-11-insider-prev

1 reply

Monika Gause
Community Expert
Community Expert
March 19, 2024

The mouse pointer hiding is caused by a Windows update. You are using a beta version of Windows? 

j.khakase
j.khakaseAuthor
Inspiring
March 19, 2024

I am using Licienced version at office and its updated

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
March 19, 2024