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Rin Rin
Participating Frequently
January 30, 2026
Question

Unable to see prompt for saving file as Cloud Document

  • January 30, 2026
  • 1 reply
  • 0 views

After I updated illustrator, when clicking “save as” there’s no longer a pop up asking if I want to save to creative cloud or onto my computer. It now only saves to my computer files. How can I fix this ??

    1 reply

    Monika Gause
    Community Expert
    Community Expert
    January 30, 2026

    Do you want the popup back? Or do you just want the ability to switch every now and then?

     

    THere is a button to save to the cloud in the save dialog box.

    In order to get back the popup, you would have to reset the preferences.

    Rin Rin
    Rin RinAuthor
    Participating Frequently
    January 30, 2026

    I would like the pop up please, where can I change the preferences?

    Monika Gause
    Community Expert
    Community Expert
    January 30, 2026

    Open the Preferences either in the Apple menu or in the Edit menu (on Windows). In General there is a button to reset all the warning dialogs (I hope that one resets that particular dialog as well, if not, you have to click the button that resets all the preferences)