Unable to switch working mode in color palette after upgrade to 2023

Forum|Forum|3 years ago
January 26, 2023
2 replies
387 views

I've just upgraded to 2023 and have realised that I can't switch bewteen color selection modes in the color palette (via the three lines) used two switch back and forth as required in every previous version. Clicking on the three lines does nothing.
It's the same with legacy documents, new ones and regardless of whether the Document color mode is set to RGB or CMYK or whatever the proof setup is set to.

Surely this can't be a feature? only way to switch is to create a new document in either print/web or whatever mode.

I'm constatly working between print and digital so need to be able to switch and it's driving me nuts!

Bug

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Correct answer ninakirov

Prefs reset has fixed it! Thank you, forgot about that, just have to reset everything again now!

N

ninakirovAuthor

Inspiring

OK so as an update version 27.01 on my macbook works, 27.2 on desktop doesn't so it's a new bug

Anubhav M

Community Manager

Hello @ninakirov,

Sorry to hear about this experience. Would you mind sharing some more details about the trouble you're having with Illustrator on your desktop, like the exact version of the OS installed, whether a tool/feature/workflow is not working, and screenshots so that we can investigate this further?

Looking forward to your response.

Thanks,

Anubhav