Unable to update Illustrator 29.6

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What the

going on with the Adobe Illustrator update?!
It removes the Illustrator from my computer. The update is stuck at 88%.

Other updates are proceeding normally.

Bug

S

setroneCorrect answer

Participant

Thanks for the answer! Yes, I managed to update it after two reboots. But it's not normal 😞

Mohammad.Harb

Community Expert

Try sign out from the creative cloud, Restart your computer, then sign in.

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S

setroneAuthorCorrect answer

Participant

Thanks for the answer! Yes, I managed to update it after two reboots. But it's not normal 😞

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Abhishek Rao

Community Manager

Hi @setrone,

Thanks for flagging this, sorry to hear about the trouble updating Illustrator. That message usually shows when Creative Cloud is having trouble completing the update process. Please confirm your OS version and how much storage space is available on your main drive. Also, make sure your system meets the requirements listed here: https://adobe.ly/3I3kkPA.

Try quitting the Creative Cloud Desktop app completely and relaunching it, then attempt the update again.

Let me know how it goes, so I can assist further if needed.

Abhishek

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S

setroneAuthor

Participant

Win 11 Pro

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