Participant

Question

Unable to use MOLESKINE PEN + plugin with Illustrator

Forum|Forum|5 years ago
January 9, 2021
6 replies
1014 views

Hi everyone!

I bought a Moleskine Ellipse Pen + with his Adobe Notebook. I installed the extension "Moleskine+ for Adobe Illustrator" (Windows version) from Adobe Exchange in order to use the pen in Illustrator and create vectorial graphics and I tried to follow the instructions but now I can't use the extension! If I go in the main menu of Illustrator and select Window I can find "Pen + Connect [drawing:on]" but then I can't find the Search button to connect the extension and if I tap my Pen + on Illustrator Icon on my notebook in order to draw simultaneusly, nothing appears on the screen. Could you help me to use this extension on Illustrator?

Third party plugins

This topic has been closed for replies.

leo_ps

Participant

Hi guys,

I have a Moleskine+ and I don't know how to connect it to my pen+ to Illustrator. is anybody can help me and direct me to the point or is there any video that can follow up step by step ?

I'm try in Illustrator 25.2.1 and Illustrator 26, but the same error.

😞

-- LeoPS

Monika Gause

Community Expert

You might want to contact Moleskine about that issue. They are responsible for their product.

leo_ps

Participant

Hi @Monika Gause
The product is called Moleskine Adobe Creative Cloud Paper, with an Adobe logo on the cover.
I thought Adobe could help me.

But I understood your suggestion.

-- LeoPS

O

Omid5E3A

Participant

Hi guys,

I have Moleskine+ for Adobe Illustrator and I don't know how to connect it to my pen+ to Illustrator . is anybody can help me and direct me to the point or is there any video that can follow up step by step

My App version is 25.2.1

O

Omid5E3A

Participant

Dear community,

I bought Moleskine Ellipse Pen + as well and I don't know how to install extension and need some help from you could youu please give me somew direction that I could use the pen and software

Adobe Illustrator version is 25.2.1

Tank you so much

Srishti Bali

Legend

Hi there,

Sorry for the delayed response. There are two versions available (Windows/ MAC). Make sure you have installed the correct one as per your operating system.

Both of them are compatible with till 25.0. If you have a version above 25, please install version 25 from Creative Cloud. Steps are shared here (https://helpx.adobe.com/in/download-install/using/install-previous-version.html).

Regards,

Srishti

Monika Gause

Community Expert

Did you update Illustrator?

There are some reports that extensions don't work in the latest version. I would recommend filing a bug report to http://illustrator.uservoice.com

And then try and downgrade the app.

If you didn't update Illustrator: did you already reboot the computer?

J

JoanneTong

Participant

hihi....
do u which version of illustrator would work?

Peru Bob

Community Expert

I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Illustrator forum so that proper help can be offered.

R

r5FFD

Participant

Hi, I have also bought a Moleskine Ellipse Pen + with his Adobe Notebook. I installed the extension "Moleskine+ for Adobe Illustrator" (Mac version) from Adobe Exchange in order to use the pen in Illustrator. I tried to follow the instructions but I can't find the extension "Moleskine Pen+' under the Window drop down! Could you help me to use this extension on Illustrator?

O

Omid5E3A

Participant

Hi,

I have same issue my versiion is 25.2.1

did you fix your issye?

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded