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MontyDraws
MontyDraws
Known Participant
October 26, 2023
Answered

Unable to use toolbar in Illustrator after Sonoma update

  • October 26, 2023
  • 12 replies
  • 8832 views

Just updated my mac to Sonoma 14.1/ Illustrator version 28.0. After update it is no longer functioning. 

 

Clicking any tool on the toolbar menu jumps the finder to the desktop. Clicking back on the artboard brings the toolbar back up but it is impossible to select a tool (key commands still work).

 

This did not happen before the Sonoma update and it only happens in Illustrator. 

 

Have done all the usual steps such as restarting, deleting all the adobe stuff from the library and reinstalling illustrator. 

 

 

    Correct answer Monika Gause

    I still have this problem, I'm on Sonoma 14.5


    Do you have Proofpoint installed? Or Rectangle, Magnet or Zoom?

    12 replies

    Show previous replies
    T
    T.A.Johnson
    Participant
    October 26, 2023

    I'm experiencing the same issue. Tried reinstalling. Tried installing other versions. Clicking on any of the top 14 tools results in landing on the desktop/workspace vanishing. Terrible.

      kglad
      Community Expert
      kgladCommunity Expert
      Community Expert
      October 26, 2023

      in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

      p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



      <"moved from cc desktop bugs">
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