Inspiring

Answered

Unable to view Background colour in file when opening in Illustrator

Forum|Forum|3 years ago
February 13, 2023
2 replies
1873 views

When I am opening up my clients file in Illustrator which is a two page document, I request to open the second page only and I can see the thumbnail view of the artwork including the background colour. However, when it opens in Illustrator the background colour "disappears". I end up with a white background. Why is that please?

Performance

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Correct answer bev_BandW

Try my eps suggestion...

Thank you - the EPS option worked. Thanks for your help.

Met1

Legend

Is it there if you open both pages?

I hardly ever use InDesign, but I think you can have a spread of two pages and the "background" going across both is actually only "grounded" to the first page - I might be wrong and I can't be bothered to open ID to test it.

Open both pages and see what you get...

B

bev_BandWAuthor

Inspiring

If I open up both pages then yes the second page which is the artwork page there is the colour there - but it is not an editable file so I am unable to modify it which is what I wish to do.

Monika Gause

Community Expert

If I open up both pages then yes the second page which is the artwork page there is the colour there - but it is not an editable file so I am unable to modify it which is what I wish to do.

By @bev_BandW

As I said: you get what you get.

Probably the background has been a picture from the beginning. Then you can't edit it in Illustrator. Use Photoshop or create this with Illustrator tools.

Monika Gause

Community Expert

There is no background color in Illustrator files.

If you need some color in a background, draw a rectangle and color its fill.

Is there a rectangle in that file? If so and it is still invisible, then we have an actual problem.

B

bev_BandWAuthor

Inspiring

There is a background colour as when we view the file as a PDF sent over from the client there is a background colour and in the thumbnail view when opening the file in Illustrator you can see the background colour but when the file opens there is no background colour. It just has completely disappeared and the background is now white?

Doc1.docx

Monika Gause

Community Expert

In Acrobat you can add backgrounds as watermarks and those might not carry over to Illustrator. Basically when importing a PDF into Illustrator you get what you get. Illustrator is not a general purpose PDF editor. And PDF was never meant for editing.

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