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A
Angus Hume
Inspiring
May 12, 2026
Question

Undo scale artwork with artboard using entered values returns to incorrect state

  • May 12, 2026
  • 2 replies
  • 52 views

I enabled scale artwork on artboards and entered a different value in the inspector to increase the size. If I then undo the operation, text elements are not returned to their original positions. Graphic elements are OK. If scaling the artboard with the selection tool, the undo returns to the original state OK. 

    2 replies

    Harshika Verma
    Community Manager
    Harshika VermaCommunity Manager
    Community Manager
    May 28, 2026

    Hi ​@Angus Hume,

    We wanted to follow up on your issue. Were you able to resolve the issue by following the suggestions shared by Anubhav? Please also update Illustrator to the current version and let us know if the problem persists. 
     

    Please feel free to update the discussion if you need further assistance.

    We would be happy to help.

     

    Thanks,

    Harshika 

    A
    Angus HumeAuthor
    Inspiring
    May 29, 2026

    issue persists with latest AI update. And also on Windows. I found a different between using area type vs point type. But not enough testing to confirm 100%. If you tried to replicate my issue using area type please try point type. 

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    June 10, 2026

    Hello ​@Angus Hume 

     

    Thanks for sharing the details. I have sent you a DM. Kindly check.

    Anubhav

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    May 12, 2026

    Hello ​@Angus Hume 

     

    I’m sorry to hear about your experience. Would you mind sharing more details, such as the version of the OS/Illustrator installed, and a brief screen recording of your workflow and the problem, so we can better assist you?


    Looking forward to hearing from you.
    Anubhav

    A
    Angus HumeAuthor
    Inspiring
    May 12, 2026

    I am on Mac OS 15.7.5 and Illustrator 30.3

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    May 13, 2026

    Hello ​@Angus Hume 

     

    Thanks for confirming. Could you check if the problem persists after updating to Illustrator 30.4? If yes, kindly share a brief screen recording of your exact workflow and the problem, so we can investigate further.

     

    Looking forward to your response.
    Anubhav

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