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Inspiring
March 4, 2024
Question

Unexpected internal error=53214664, df!S when starting Illustrator with a plugin

  • March 4, 2024
  • 2 replies
  • 453 views

When starting Illustrator with a plugin, one one specific Mac, I get the error

 

Unexpected internal error=53214664, df!S

 

After this, Illustrator crashes.

This behaviour is not reproducible on other machines, also reinstalling of Illustrator could not fix it.
Does anybody has information what this error-message means?

Illustrator Version: 27.0.0

macOS 12.6

This topic has been closed for replies.

2 replies

sanjaykr
Adobe Employee
Adobe Employee
April 5, 2024

Hi @Thorsten_dev , Do you know how old is the plugin? Normally we require developers to keep updating the plugins with the latest Illustrator SDK.

 

Thanks,

Sanjay.

Anubhav M
Community Manager
Community Manager
March 4, 2024

Hello @Thorsten_dev,

We understand that encountering technical issues can be frustrating. Would you mind trying the suggestions shared in this help article (https://adobe.ly/3wDRAHH) to check if it helps? 


Looking forward to hearing from you.

 

Thanks,

Anubhav

Inspiring
March 4, 2024

I think, I missed the information: This Plugin was developed by me and therefore I want to know the root-cause, especially: "What does this error meassage means?"

Anubhav M
Community Manager
Community Manager
March 5, 2024

Hello @Thorsten_dev,

Thanks for sharing the details. Kindly allow me some time while I check this with the team.


Thanks,
Anubhav