Unfair business practice with the "monthly yearly subscription"

Question

I am looking for alternatives to Ilustrator due the illegal (Swedish Law) busniess practive of locking customers in for one year with the sneaky "Monthly payment but secretly it is one year agreement"

This is illegal in swedish law due to

A) Information not beign clearly displayed

B) During the canceling period, access to Illustrator access is removed

In swedish law, it it NOT enough to provide this information in small print. It needs to be clearly visible and informed.

Adobe needs to change this for Swedish customers. And all customers, if they wish to keep them.

Monika Gause · Answer

Hmmmmmm. I'm living in the European Union. And I'm having trouble finding anything secretive in these descriptions:

But anyhow, in the community forum we do not have access to your account. If you want to try your luck, please contact Customer Care: https://helpx.adobe.com/contact.html

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