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mista-dobalina-47
mista-dobalina-47
Participant
April 9, 2025
Question

Uninstalled plugin still showing in Window/Extensions menu

  • April 9, 2025
  • 1 reply
  • 141 views

Trying to re-install plugin, but uninstalled version is still showing in Window/Extensions menu. Mac OS. I have deleted everything that I found in Library/Preferences and Application Support... Any ideas? Thanks!

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
April 9, 2025

Hello @39658889,

Kindly try the following steps to manually remove your plugins and check if it helps:

  • Close all Adobe applications
  • For macOS - Delete plugin files from /Applications > [AiVersion] > Plug-ins
    For Windows - Delete plugin files from C:\Program Files > Adobe > [AiVersion] > Plug-ins
  • Relaunch Illustrator

 

Looking forward to your response,

Anubhav

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