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halak89673974
halak89673974
Participant
July 2, 2025
Question

unknown error detected

ive been trying to save this file for the past 3 hours and ive not been able to get anything  done 
i keep getting the below and itd not getting fixed

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
July 2, 2025

Hello @halak89673974,

I'm sorry to hear about your experience. Could you try saving your file as a PDF with "Preserve Illustrator Editing Capabilities" enabled or saving as a Cloud Document (https://adobe.ly/3GwU1kq) to see if it helps?

Looking forward to hearing from you.
Anubhav

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