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Inspiring
Oct 21, 2024 5:22 AM UTC
Answered

Unknown error is detected - Unable to save file

Hi commuity, 

When i try to save my illustrator design, i get message telling 

An unknown error is detected....

 

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Shruthi BharadwajCorrect answer
Inspiring
Oct 23, 2024 7:57 AM UTC

Hi Monika, I turned off 'Save in Background,' and it works without any errors now. 
Thank you

4 replies

Inspiring
Nov 22, 2024 6:52 AM UTC

Started Facing the issue again, from past few weeks, is there any sulution for this?

It saves on cloud but when i try to save in my hdd is shows this error

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Monika Gause
Community Expert
Community Expert
Oct 21, 2024 8:54 AM UTC

Does it work when you turn off "Save in background" in the Illustrator-Preferences?

Where do you save? If on a server, try the internal harddisk

Does it work when you "Save a copy"?

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Shruthi BharadwajAuthorCorrect answer
Inspiring
Oct 23, 2024 7:57 AM UTC

Hi Monika, I turned off 'Save in Background,' and it works without any errors now. 
Thank you

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Monika Gause
Community Expert
Community Expert
Oct 23, 2024 10:01 AM UTC

I'm glad you got it to work.

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