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Inspiring
October 21, 2024
Answered

Unknown error is detected - Unable to save file

  • October 21, 2024
  • 2 replies
  • 740 views

Hi commuity, 

When i try to save my illustrator design, i get message telling 

An unknown error is detected....

 

This topic has been closed for replies.
Correct answer Shruthi Bharadwaj

Hi Monika, I turned off 'Save in Background,' and it works without any errors now. 
Thank you

2 replies

Inspiring
November 22, 2024

Started Facing the issue again, from past few weeks, is there any sulution for this?

It saves on cloud but when i try to save in my hdd is shows this error

Monika Gause
Community Expert
Community Expert
October 21, 2024

Does it work when you turn off "Save in background" in the Illustrator-Preferences?

Where do you save? If on a server, try the internal harddisk

Does it work when you "Save a copy"?

Shruthi BharadwajAuthorCorrect answer
Inspiring
October 23, 2024

Hi Monika, I turned off 'Save in Background,' and it works without any errors now. 
Thank you

Monika Gause
Community Expert
Community Expert
October 23, 2024

I'm glad you got it to work.