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Participant
April 25, 2025
Question

Update work Visible on Homepage but Not in File in Illustrator

  • April 25, 2025
  • 2 replies
  • 115 views

hi, I am able to see the update work in the homepage but when opening the file its not seen, please help me

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2 replies

Ton Frederiks
Community Expert
Community Expert
April 25, 2025

If it is a cloud document, what happens when you download it from here:

https://www.adobe.com/files/

HARSHIKA_VERMA
Community Manager
Community Manager
April 25, 2025

Hi elegant_introvert2474,

Thank you for reaching out. Would you mind sharing the screenshot for better understanding? Please also share the version of Illustrator installed on your machine and details of your operating system.

Is it possible for you to open the file on another machine?

We will try our best to help.

 

Thanks,

Harshika