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scottmosher
scottmosher
Inspiring
January 24, 2017
Question

Updated to Illustrator a few weeks ago. Constant crashing.

  • January 24, 2017
  • 3 replies
  • 914 views
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    3 replies

    brianb23054287
    brianb23054287
    Participant
    January 26, 2017

    My illustrator has been crashing ever since the CC2017 update. I have to Task Manager end task and restart the program every 5 minutes.

    HP Z840 Workstation

    Intel Xeon CPU E5-2560 v3 @ 2.3GHz

    64 GB RAM  

    NVIDIA Quadro K5200

    MichaelStephens
    MichaelStephens
    Legend
    January 26, 2017

    Do you have any plugins installed?

    scottmosher
    scottmosherAuthor
    Inspiring
    January 26, 2017

    Nope. Straight stock.

    Larry G. Schneider
    Community Expert
    Larry G. SchneiderCommunity Expert
    Community Expert
    January 26, 2017

    Have you tried updating the OS as I mentioned earlier?

    Larry G. Schneider
    Community Expert
    Larry G. SchneiderCommunity Expert
    Community Expert
    January 25, 2017

    In the future, please post this report to something like pastebin and provide a link here. That said the first thing I would is to update my OS to the latest version (which is 10.10.5 or .6) and see if that helps.

    scottmosher
    scottmosherAuthor
    Inspiring
    January 25, 2017

    Not aware of pastebin.

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