Updating Illustrator

Hi

My current installed version says 27.0 and says is up to date but i seen 27.9 should be the current version.

Why am i not up to date?

thanks

Mike

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Known Participant

Hi all,

Im revisiting this issue because it is still not resolved a year later.

My creative cloud app says all programs are up to date but Illustrator is not.

Photoshop is up to date.

I have to uninstall reinstall Illustator every time in order to be current

Does anyone know why?

Thanks Mike

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Community Manager

Hello @default0s6pjpzu9761,

I'm sorry to hear about your experience. Would you mind trying the following steps to check if they help:

Close all Adobe applications
Remove the Creative Cloud Desktop application, CCLibrary, and CoreSync using the Creative Cloud Cleaner Tool (https://adobe.ly/3O91tCI)
Reinstall the Creative Cloud Desktop application (https://adobe.ly/3YQS1ZL)
Relaunch Illustrator

Looking forward to hearing from you.

Anubhav

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Known Participant

My Photoshop is the current version, 25.

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