Skip to main content
Participant
October 24, 2022
Question

Uso de opciones avanzadas

  • October 24, 2022
  • 2 replies
  • 280 views

Pague un mes de adobe ilustrator y no me permite usar las opciones avanzadas, ni usar algunas de las otras opciones y no comprendo porque....?

This topic has been closed for replies.

2 replies

Anubhav M
Community Manager
Community Manager
October 24, 2022

Hello @Misoteza26767975z45z,

 

Sorry to hear about this experience. Would you mind trying the suggestions shared in this help article (https://helpx.adobe.com/manage-account/kb/stop-creative-cloud-trial-mode-after-purchase.html) and checking if it helps?

 

If the issue persists, kindly share some more info, such as the exact version of the OS and Illustrator installed on your computer and a Screen Recording of the problem, as suggested by Monika.

 

Looking forward to your response.

 

Thanks,
Anubhav

Participant
October 26, 2022

Intente todas estas y aun me sigue mostrandoo como si tengo la prueba gratis, cuando ya he pagado.

Anubhav M
Community Manager
Community Manager
October 26, 2022

Hello @Misoteza26767975z45z,

 

Thanks for confirming that. I did not find an active subscription under the account you are currently signed in with. Would you mind checking if you purchased the subscription under a different account and signing in to Creative Cloud using that to check if it helps?

 

Looking forward to your response.

Regards

Monika Gause
Community Expert
Community Expert
October 24, 2022

Please show us a screenshot of your issue.

Participant
October 25, 2022

Solo me da opciones a utilizar en la barra de herramientas de basico, pero cuando lo pongo a avanzado, no me da todas las opciones a usar, aparecen pero no habilitadas.

 

Ton Frederiks
Community Expert
Community Expert
October 25, 2022

That is not the Advance Toolbar you are showing, that is the option to edit toolbars.

For the Advanced Toolbar select Window menu > Toolbars > Advanced

But you already have the Advanced Toolbar, to select more tools, click the triangle next to a tool to get variations/similar tools.