Verifying access to '__________'

Forum|Forum|2 years ago
June 22, 2023
3 replies
6159 views

I have not had luck at all lately with my work IT solving this issue. I'm just going to take this matter into my own hands. I get the, 'Verifying access to '__________'' and apparently it is a drive that is no longer existing within the company i work for. All of my assests for my file are on my internal E drive, and any time i click stop. it just goes to save it like normal. this pop up occasionally freezes my Ai.

I just want this fixed.

Below are just screenshots of what has happened

Correct answer Anubhav M

Hello @Rachel25443087m8rf,

Sorry to hear about this experience. Would you mind trying to work on your files in Illustrator from a local directory, like the desktop, and then manually copying them over to the network drive and checking if it helps?

Looking forward to hearing from you.

Thanks,

Anubhav

K

Kai NTP

Participating Frequently

When will this issue be fixed? It has not become worse than ever. Not only does I have to verify access every time I open a file worked on by our external asset, it keeps checking while I working on the file. I have lost count on how may hours this has cost me (not to mention patience) the last year. Please fix this. NOW.

A

Anubhav M

Correct answer

Community Manager

Hello @Rachel25443087m8rf,

Sorry to hear about this experience. Would you mind trying to work on your files in Illustrator from a local directory, like the desktop, and then manually copying them over to the network drive and checking if it helps?

Looking forward to hearing from you.

Thanks,

Anubhav

S

Sorontar

Inspiring

That is only temporary solution. Why not make Illustrator realize that that directory is unavailable and stop searching for it like 2 minutes. Why I have to wait for nothing? Why cant it realize that it can't be found. It happens now with absolutely every project that is older than the new external drive. Sum on lost working minutes is staggering.