View using GPU issue - greyed out on iMac Pro > Radeon Pro Vega 56 8 GB > unworkable

Forum|Forum|3 years ago
July 12, 2022
1 reply
234 views

Hi,

I noticed a really big performance issue on the latest version op AI 26.3.1
I tried to reset my preferences. No luck.

Anyone who knows a solution for this?

I run the latest MAC OSX Monterey 12.4
iMac Pro 2017
32GB

Radeon Pro Vega 56 8GB

This topic has been closed for replies.

Correct answer Anubhav M

Hello @Harold Vergucht,

Sorry to hear about this experience. I would request you try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article.

Looking forward to hearing from you.

Thanks,
Anubhav

Anubhav M

Correct answer

Community Manager

Hello @Harold Vergucht,

Sorry to hear about this experience. I would request you try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article.

Looking forward to hearing from you.

Thanks,
Anubhav

Harold VerguchtAuthor

Participant

Thankx this worked for me!

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded