Viewing in presentation mode causes my screen to dim.

Question

Hello,

Since a few months every time I want to view my work in presentation mode, my screen dims grey after and it doesn't go away. Only when I go in my browser and put my arrow on a tab it dissapears. I have to restart my pc to get it away.

I can't take a screenshot because it's not visible then.

I have seen other users ask the same question on Reddit, but no solutions.

Please don't just ask my specs or tell me to uninstall everything, everything worked fine until one update.

Heavenly378504639nwm · Accepted Answer

I have found the bug, it's because of HDR. If i have HDR on in my Windows, and I leave presentation mode it starts dimming. Where can I report this bug? Thank you for your help &#128578;

creative explorer · Answer

@Heavenly378504639nwm As you mentioned, the issue started after an Illustrator update. This could indicate a bug within the specific update. If possible, try reverting to a previous stable version of Illustrator to see if the issue resolves.

OR try resetting Illustrator's preferences. Corrupted Illustrator preferences can sometimes lead to unexpected behavior. This will reset all your customized settings back to their defaults. Hopefully this would do the trick.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded