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Participant
August 5, 2025
Question

Visualizar png

  • August 5, 2025
  • 2 replies
  • 151 views

Hola! no puedo visualizar los archivos como png, me aparecen con fondo blanco. No me pasaba, empezó a pasarme hoy. Toque varias ajustes,  y nada

2 replies

Bill Silbert
Community Expert
Community Expert
August 6, 2025

Are you saying that imported png files have lost their transparency and now have a white background? Could you provide details as to how those png files were created and if there is good reason to believe that they were originally created with transparent backgrounds.

Anubhav M
Community Manager
Community Manager
August 5, 2025

Hello @Mar�a Laura 2525,

I'm sorry to hear about your experience. Could you share more details, like the version of the OS/Illustrator installed, a public link to a sample AI file, and screenshot of the export settings used, so we can better assist you?

Looking forward to hearing from you.
Anubhav

Participant
September 21, 2025

Can you tell what is the keyboard shortcut to see the transparency of a png on illustrator? 

Participant
September 21, 2025

Necesito saber cual es el atajo para que los png muestren la trasparencia, sin fondo blanco, en illustrator. Lo olvidé. 

gracias