Visualizar png

Forum|Forum|8 months ago
August 5, 2025
2 replies
151 views

Hola! no puedo visualizar los archivos como png, me aparecen con fondo blanco. No me pasaba, empezó a pasarme hoy. Toque varias ajustes, y nada

Draw and design

Bill Silbert

Community Expert

Are you saying that imported png files have lost their transparency and now have a white background? Could you provide details as to how those png files were created and if there is good reason to believe that they were originally created with transparent backgrounds.

Anubhav M

Community Manager

Hello @Mar�a Laura 2525,

I'm sorry to hear about your experience. Could you share more details, like the version of the OS/Illustrator installed, a public link to a sample AI file, and screenshot of the export settings used, so we can better assist you?

Looking forward to hearing from you.
Anubhav