Wacom Cintiq12WX (DTZ 1200) tablet not working with Illustrator (nor After Effects)
Setup:
Asus UX501V Laptop Windows 10 64-bit (uptodate)
Cintiq12WX working with legacy Wacom driver (WacomTablet_6.3.40-2)
Yes, all hardware is old and out-of-date. Replacing is a great idea, but not a solution.
Tablet works in most applications, including Adobe Photoshop CC 2023!? Tablet does not work with Illustrator or After Effects (I have tried installing previous verions back to 2018). Both applications do not detect the tablet at all. When Ai or Ae applications are running and active (not minimized) the tablet will not detect the pen. When those applications are active, the pen also doesn't function on the start menu on the tablet. When Ai is minimized, the tablet functions as expected within Windows and other apps.
When the Illustrator User Interface is active, on any monitor, the pen simply stops working, cursor does not respond at all to the pen. The cursor does respond to the mouse or touchpad.
The fact that Photoshop does work is confusing but also gives me hope. Ps UI responds and pen pressue works great.
I realize this is a pretty specific and out-dated problem, but any help is greatly appreciated,
-Matt
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