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esra32869063ixrx
Participant
October 12, 2023
Question

We are experiencing high demand. please wait and retry your prompt soon Text to vector graphic beta

  • October 12, 2023
  • 14 replies
  • 50579 views

I wanna try ''generative ai'' but its not working as I expected. Why are you tring to deceive people? High demand!?!? HAH!

    14 replies

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    I
    imsamimalik
    Participant
    October 28, 2023

    I want to try the new generative fill options but every time it shows a high-demand error. At this time, I have tried it every hour of the day and it still has the same issue.

     

    Please somebody help if someone has already experienced this.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    October 28, 2023

    Maybe your issue is addressed in the FAQ?

    https://helpx.adobe.com/firefly/faq.html#about-firefly 

    @
    @Areeba
    Participant
    October 26, 2023

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    October 26, 2023

    Is this your personal account or a company account?

    This error can also show up, when an administrator has restricted access to the function.

    Titan_1912
    Titan_1912
    Participating Frequently
    November 9, 2023

    I cannot use this AI function in Illustrator anymore. First it worked and now I get the same error for over a week: We are experiencing high demand. Please wait and retry your prompt soon. It's a company account but my colleagues are able to use the AI generated function (beta) without a problem? What can we do to make it work again? I work on a HP laptop, windows 11. I uninstalled Illustrator and installed it again but nothing works?

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    October 12, 2023

    Hello esra32869063ixrx,

     

    I apologize for any inconvenience you're experiencing with the "generative AI" feature. As Monika said, it appears that this high demand could be due to a surge in users trying out the feature, especially during events like MAX.

     

    To better assist you, could you please provide some additional details:

    • Is this issue occurring frequently, or is it intermittent in your experience?

    • Can you share your system details (generation, make & model), such as your CPU, GPU, and the version of the operating system you're using? This information will help us understand if there might be any specific system-related factors contributing to the problem.

     

    With this information, we can look into the issue more thoroughly and determine if there's anything specific affecting your use of the feature.

     

    Thank you for your patience, and I'm here to help you with any further questions or concerns.

     

    Best regards,

    Anshul Saini

    C
    Constantin32909828lc5z
    Participant
    October 13, 2023

    I am using the 7-day trial for Illustrator and have been getting the same error message for over 15 hours. Nice trial, makes me want to buy it!

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    October 13, 2023
    quote

    I am using the 7-day trial for Illustrator and have been getting the same error message for over 15 hours. Nice trial, makes me want to buy it!


    By @Constantin32909828lc5z

     

    This has just been announced. All Illustrator users are just trying it out. This was to be expected.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    October 12, 2023

    Currently MAX is running. The AI is marketed all around. What do you think, people are doing currently? Exactly: throwing prompts at the AI. So high demand maybe is an understatement.

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