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Hugo37063876i6y9
Participant
April 29, 2024
Question

weird spots

 

 Hello everyone, I am looking for help with this problem that I have been experiencing when editing Illustrator files,
out of nowhere I get these strange points.

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3 replies

Community Expert
Bobby HendersonCommunity Expert
Community Expert
April 29, 2024

What kind of graphics card or chipset is installed in your computer? I've been seeing some flaky issues with NVidia's latest Studio driver. For instance Animated Zoom in Adobe Illustrator doesn't work properly in Outline View; the display flashes black and white as the zoom level is dragged in or outward. Previously the zoom performance was very smooth (on a 120Hz UHD display). At certain high zoom levels odd diagonal lines will draw across the screen. The problem you're experiencing looks different, but I wonder if the same graphics board driver is involved.

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Mike_Gondek10189183
Community Expert
Mike_Gondek10189183Community Expert
Community Expert
April 29, 2024

Looks like graphics card issue. Try disabling GPU performance

 

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Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
April 29, 2024

Hello @Hugo37063876i6y9,

We understand that encountering technical issues can be frustrating. Are you using a Windows computer? If yes, kindly try performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/3UBhOEg) to see if it helps.

If you're on a Mac, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.


Looking forward to hearing from you.

 

Thanks,

Anubhav

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