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Sujatha PJ Reddy
Community Manager
Community Manager
September 12, 2019
Question

Welcome to the new Illustrator Community!

  • September 12, 2019
  • 20 replies
  • 5243 views

We are so excited to have you join us on your creative journey with Illustrator.

 

My name is Sujatha Reddy and I am your community manager responsible for managing this community along with Om Nath Jha. My team and our community of experts will continue to guide and assist you as usual in this new space.

 

We hope you like the new experience!

If you have any questions or comments about this new community, feel free to post here. We are listening.

    This topic has been closed for replies.

    20 replies

    rcraighead
    Legend
    September 27, 2019

    How can I refine a search once I've hit the "Scripting" tag? I seem to get unrelated posts when I search after hitting "Scripting" tag icon.

    rcraighead
    Legend
    September 25, 2019

    I'd like to set a Translation language preference instead of selecting it every time. I realize English is at the top, which is probably because it is dominate language in the forum, but what about folks who have to scroll down EVERYTIME to translate into their native language. 

    Disposition_Dev
    Legend
    September 25, 2019

    And another thing... the email notifications are far too vague. it's not clear WHAT is being liked or responded to until you click on the link.. the conversation topic is not enough information to know what is being responded to. And then after you click on the link.. it just takes you to the top of the conversation.. then we're supposed to scroll down (and expand every thread) until we find the thing that's different??????? So if we don't know exactly how it looked before we clicked on the notification, we can't know what the notification was in response to without looking at every comment and subcomment.. This is truly untennable. we had something that worked.. something that nobody complained about... now we have something that would fail if it were submitted as a project in a web design college course.. 

    rcraighead
    Legend
    September 25, 2019

    Adobe, Please give us our forum back.

    Disposition_Dev
    Legend
    September 24, 2019

    It has now been 12 days without a response from Adobe to the tsunami of negative feedback from this new format... Stylistically it is a step down. In terms of information density it is a step down. In terms of usability it's a step down. In terms of ability to find very valuable information from the past, it's several steps down.

    Are you guys honestly not going to respond to any of these complaints made by the people who use these forums every day? Honestly ever since the switch was made from CS to CC it really seems like Adobe just quit caring what people think. They get our money every month regardless of whether they actually fix the things that are broken, so why invest any time or effort into keeping the community happy?

    I'm EXTREMELY disappointed, Adobe..

    renél80416020
    Inspiring
    September 24, 2019
    Trés bonnes remarques, je suis entièrement de votre avis
    Participant
    September 23, 2019

    Hi there.!

    Though I haven't the experience of old forum yet I find this format a good one. Change is the part and digital community. I appreciate the new look with exciting features of this forum. Apart from that, i am very much excited to join this thriving community. This part of web is just amazing. I love illustrator and wanna make it my career goal. Thank you Adobe for creating the opportunities in this world

     

    Regards.!

    Doug A Roberts
    Community Expert
    Community Expert
    September 24, 2019
    Which of the features do you find most exciting?
    renél80416020
    Inspiring
    September 19, 2019

    Bonjour,

    Je peux même pas corriger le texte du message précédent,

    c'était l'espace forum en français  ?

    Est en plus c'est très lent sur une connexion ADSL.

     

    .

     

    Inspiring
    September 20, 2019
    If it helps, the forum pages load very slowly for me too on a good connection. Sometimes a page will only load partially.
    renél80416020
    Inspiring
    September 19, 2019

    Bonjour, c'est peut être moderne mais à mon avis pas une réussite...

    Je voudrais savoir où est passé l'espace forum en faraçais ?

    Merci

    Monika Gause
    Community Expert
    Community Expert
    September 19, 2019
    The language specific forums are gone. Please post to the product forum in your native tongue.
    Silly-V
    Legend
    September 19, 2019

    Oy! 

     

    I wish I had the time and got involved in the ACP testing of the new forum whenever they were announced and stuff.

    Umm. I wish I had somehow been able to back up the entirety of the forums from the beginning of time due to the priceless code snippets and technique descriptions. Illustrator is one thing, I've been mostly keeping up with it and know a lot of the "dos and dont's" by memory - but it's those ID and PS posts from super long ago, even obscure Bridge posts - what a trove of knowledge is now scattered among the stars!

    Silly-V
    Legend
    September 19, 2019
    I guess, please Adobe beg JIRA back and bend the knee.
    Disposition_Dev
    Legend
    September 16, 2019

    4 days later, lots of questions, concerns, and issues posed by the community.... And not a single response from Adobe.. this rollout should have started as an opt-in redesign instead of a sudden forced adoption. Some people rely on the information in these forums for work.. Lowering the information density and restricting the filtering methods has a real impact on the amount of time it takes to find some information..

     

    Please just go back to the old version and make this one an opt-in so that people can explore and give feedback.

    Inspiring
    September 20, 2019

    Agreed. I spend a lot of time in the Acrobat Standards and Accessibility group and posted several functional issues of the new site in the Topic's Welcome thread asking for feedback only to get two generic replies then the thread was locked a few days later. This now, to me, works like a quick IM app rather than a tool to search through or post technical issues for forum regulars to easily find and provide detailed support that users may not be able to find elsewhere. Every feature that I try to use only hinders my efforts to do either. Very frustrated with this, and to be clear it is not a nebulous "I don't like change" type of complaint. Change is good. This, however, feels as though it was designed with one goal in mind by developers that seemingly have never used a forum before---or at least not the previous version of the Adobe Community Support Forums. I have to hit reply now because if I hit Enter for a new para break it will auto-post. Too, I can't edit for **** in this mobile IM app single line of text reply box. UGH. Reply then Edit Post. Lovely time sink we have now!

     

    *EDIT*

    On the plus side, I am getting a lot of forum trophies!

     

    >=\