Skip to main content
Sujatha PJ Reddy
Community Manager
Sujatha PJ ReddyCommunity Manager
Community Manager
September 12, 2019
Question

Welcome to the new Illustrator Community!

  • September 12, 2019
  • 20 replies
  • 5243 views

We are so excited to have you join us on your creative journey with Illustrator.

 

My name is Sujatha Reddy and I am your community manager responsible for managing this community along with Om Nath Jha. My team and our community of experts will continue to guide and assist you as usual in this new space.

 

We hope you like the new experience!

If you have any questions or comments about this new community, feel free to post here. We are listening.

      This topic has been closed for replies.

      20 replies

      Show previous replies
      Kurt Gold
      Community Expert
      Kurt GoldCommunity Expert
      Community Expert
      September 15, 2019

      Once upon a time …

      Simple, dense, practical, without frills.

        A
        Anonymous
        September 19, 2019
        Here's an old saying that's very appropriate right now...."if it's not broken don't fix it". What was the matter with the old forum layout?? It's really, really, interesting that those who designed and developed this "New" layout hasn't made any comments in its defense. Maybe waiting it out knowing it will all blow over and be forgotten. What a shame. This new forum UI really bites.
          DougKatz17096006
          DougKatz17096006
          Inspiring
          September 15, 2019

          May I ask what sense there is in not making the Sort Order sticky? In the Illustrator Forum, if I switch to Most Recent from Relevance, every time a return to the list of posts from reading a thread, the order returns to Relevance. Quite an inconvenience. (And by the way, relevance to what exactly?)

            A
            Anonymous
            September 15, 2019

            I'm really sorry to say this "new" format is a disaster compared to the way the old layout was. Honestly, was there any thought put into this and any oversight on the developer?? Compare with the old layout and be honest.....how is this an improvement? On my iPad Pro 12.9 I can only see four posts on the screen. There is no listing of topics or any way to filter top topics or unread. I waste too much of my time scrolling through page after page of.........never mind. If you were to post a poll......how do you honestly feel it would go????

              O
              O2 Creative NZ
              Inspiring
              September 14, 2019

              Way to go adobe, Form over function! Face palm.

               

              This UI sucks becuase of the information density is VERY low.

               

              My monitor is 3440 x 1440 pixels, thats 4.9 MILLION pxiels to show FIVE posts on a screen!! 

               

              This UI SUCKS becuase it has VERY LOW INFORMATION DENSISTY. Its so hard to scan through posts at a quick glance.

               

              This is why designers suck somethimes, they design things they dont acutally use. If the people who designed this new layout actually used the forums they would have noticed that this is a huge drop in functionally. The abibily to quickly scan a list and see the top 20 posts is gone. What was 2-5 seconds of low mental effort is now pages and pages of scrolling and having to seperate headings from content. Its a MUCH HIGHER cognitive load to get the same information as before.

               

              An update should EXPAND on current functionaly not replace it. Iterative development trumps a redesign.

               

              My 2c

               

               

                A
                Anonymous
                September 14, 2019
                👍 and when your on the road you can only see two posts on the iPhone. What a screw up.
                Rick E Johnson
                Rick E Johnson
                Inspiring
                September 14, 2019

                Is there a way to search in, for example, only the SDK area? I'm finding that searches are so broad now that they're really not very helpful anymore. In addition, relevant posts are not found. For example, before the site redesign, I participated in discussions regarding BBAccumRotation in the SDK area. This search no longer finds them -- an ordinary Google search does, however, although the links to the post no longer work, which means those discussions are effectively inaccessible.

                 

                I used to be able to visit the one area, e.g., SDK or scripting, and see only posts relevant to my purpose for going there. Now I'm regularly kicked back to the top level and have to repeatedly drill back down through Illustrator, then to the sub-group.

                 

                The search and scope problems also compound each other. I just added a post and the site listed other "related" posts. No, those posts were not related. I mentioned "dictionaries" in Illustrator SDK, which is an internal data structure, and I was presented with items where users choose various foreign languages in Photoshop or Acrobat. There are, in fact, many other related posts within the Illustrator SDK area regarding dictionaries that are relevant, but none were listed.

                 

                There's a wealth of information in these forums, but it's now much more difficult to find it and this format makes it much more unlikely I will have opportunities to contribute to it. May we please have the old format back?

                 

                ======= Update, one month later

                 

                I needed to do a search in the Illustrator SDK area for posts regarding "Catalina." The site says it found 66 matches. I see 6, none of which relate to the SDK section, and there are no widgets to see more pages with the other 60 of them. The forum is still unusable. I'd like to believe Adobe could do better. Very disappointing.

                  Om Nath Jha
                  Om Nath Jha
                  Legend
                  September 18, 2019

                  Hi Rick, Yes, you can sort it by selecting the SDK topic on the main page. Please see attached screenshot.

                  angie_taylor
                  angie_taylor
                  Legend
                  September 19, 2019
                  Weird, I Donn't see this option at all? Where should this be?
                  KShinabery212
                  Community Expert
                  KShinabery212Community Expert
                  Community Expert
                  September 13, 2019

                  Excited to see how the forums are evolving! 

                  Let's connect on LinkedIn. https://www.linkedin.com/in/kshinabery/
                  rcraighead
                  rcraighead
                  Legend
                  September 26, 2019
                  Is this the ultimate in sarcasm or do you really like the changes?
                  KShinabery212
                  Community Expert
                  KShinabery212Community Expert
                  Community Expert
                  September 26, 2019

                  Even though I do joke around quite often. I actually do not mind the changes. I trust Adobe and I am sure they will take everyone's ideas and feedback into consideration. Having worked in Marketing and PR, I know change is always quite shocking to a community. But the forums look so much cleaner than before when it comes to the overall look. I am sure they will have update to it, no system is perfect upon first release.

                  I have faith things will fall into place and work out! 🙂

                  Let's connect on LinkedIn. https://www.linkedin.com/in/kshinabery/
                  A
                  Anonymous
                  September 13, 2019

                  Sorry, not a good experience with this new format. 

                    Joely10623436
                    Community Expert
                    Joely10623436Community Expert
                    Community Expert
                    September 24, 2019
                    that's not helpful to the team.
                    Disposition_Dev
                    Disposition_Dev
                    Legend
                    September 25, 2019
                    helpful comments are being ignored. i don't blame Boomer_503 for not wasting time explaining why.
                    DougKatz17096006
                    DougKatz17096006
                    Inspiring
                    September 13, 2019

                    How do I get to see only threads that I have not yet read?

                      Disposition_Dev
                      Disposition_Dev
                      Legend
                      September 13, 2019
                      It doesn't appear that's an option right now. I only see filters for community, resolved, and unresolved..
                      DougKatz17096006
                      DougKatz17096006
                      Inspiring
                      September 13, 2019
                      Hmm. So do you think every time we come back to the community, we have to scroll through every post to find out where we left off?
                      Vinicius Baptista
                      Vinicius Baptista
                      Inspiring
                      September 12, 2019

                      Hi, for now I am very lost in this new interface ... Can I see only the Illustrator Scripting community as before? I can not find my lasts replies if someone still have a doubt or anything else and latests questions about the scripting.

                       

                      Can you help me?

                       

                      Thanks

                      -Vinícius

                        Disposition_Dev
                        Disposition_Dev
                        Legend
                        September 12, 2019
                        Same here Vinicius. I really hope the scripting community will remain accessible like it was before.. I don't want to just be filtering the regular illustrator community for scripting topics...
                          Vinicius Baptista
                          Vinicius Baptista
                          Inspiring
                          September 12, 2019
                          Of course Wil, manual filter is like looking for a needle in a haystack (In the Dark).....Please adobe don't do it with us.
                            Disposition_Dev
                            Disposition_Dev
                            Legend
                            September 12, 2019

                            where's the Illustrator Scripting forum?? my bookmark to that forum brings me to the regular illustrator forum and other than just filtering by topic, there doesn't seem to be any links to the scripting specific forum. please tell me that forum will sill exist..

                            Terms & ConditionsAccessibility statement
                            Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices