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Participant
October 22, 2017
Answered

WHAT IS WRONG WITH YOU GUYS AT ADOBE?!

  • October 22, 2017
  • 14 replies
  • 6977 views

I've seriously about had it... your updates are the absolute worst!! Are you even using the software?? You have taken a decent program and turned it into a pile of unusable crap year after year. Please resolve these issues...

1. With the latest update you just removed the ability the two finger pan and zoom when you have the brush tool. Nobody wants to paint with their fingers! And even if they did, two finger gestures should be separate!! Nobody wants to switch to the selection tool just to pan and zoom!! This has entirely interrupted my workflow... your entire focus should be on a touch, pen, keyboard interface. Develop this software for seamless usability for devices like the Surface Pro and Surface Book. Anything else, and you're going in the wrong direction...

2. With the latest update the align tool now randomly decides to switch to Align by Selection as default....

3. With the latest update, the program has become an even further resource hog. Quit bloating this software and establish some principles that will develop lean and mean software.

Finally, since I've calmed down a little bit I will share some positive notes.

I like the panels moved to the right. I think it's a nice change that I can see speeding up my workflow. However, it's not quite there, and I'm hoping to see some further refinement moving forward. For example.. one of the most used buttons in Illustrator, the Select By control should be in the QUICK ACTIONS section. Because it's not, I have to turn the Control bar back on... Which makes the effort for the right panel almost useless...

I feel like this program is being developed by people who don't take the time to consult those who actually use it. I have never been so frustrated at a piece of software in my life. Every update is providing more and more of a negative impact to my work flow....

This topic has been closed for replies.
Correct answer AshutoshChaturvedi

We have a fix for Align to selection issue and is available in the pre-release build. Please visit http://adobe.ly/1Q3rCPI and get the latest build titled Adobe Illustrator CC 22.0.2  - Hot Fix.

This build is of production quality. Please feel free to use / recommend it for your day to day activity.

Warm Regards,

Ashutosh Chaturvedi | Sr. Quality Engineering Manager – Illustrator

14 replies

Known Participant
October 23, 2017

I'll add that the "smart guides" now don't behave the way they used to and I can't snap things to text I have anymore, for example... I just had to roll back to Photoshop CC 2017 due to completely broken ALT key support, now this...

Monika Gause
Community Expert
Community Expert
October 23, 2017

RimVai  schrieb

I'll add that the "smart guides" now don't behave the way they used to and I can't snap things to text I have anymore, for example...

Please describe in detail.

Known Participant
October 23, 2017

created some text, wanted to cnap the artboard to the text and export as SVG. Artboard doesn't snap. I had to outline the text for the guides to pick up and snap.

Participant
October 22, 2017

Furthermore, how does one revert back to the old properties panel, this new one is actual trash. Seriously, the worst.

Monika Gause
Community Expert
Community Expert
October 22, 2017

There is no "old properties panel". Maybe you are referring to the control panel. You can open it using the Windows menu. Or by choosing a different workspace.

jane-e
Community Expert
Community Expert
October 22, 2017

christ91558460  wrote

Quit bloating this software and establish some principles that will develop lean and mean software.

Adding new features does not bloat the software. If you do not use a feature then it does not take any resources.


Also, be sure to go to User Voice at this link and fill out a separate feature request for each item. You are on the user forum where we can help you when you are stuck, but the majority of us are just users. The feedback link is read by the Illustrator engineers and product managers, so that is the best place to log complaints as opposed to "how do I do this?"

Adobe Illustrator Feedback

And if you want to talk directly to the engineers and product managers, be sure to go to Adobe MAX next October and sign up for a session with them!

Known Participant
October 23, 2017

> Adding new features does not bloat the software. If you do not use a feature then it does not take any resources.

Not to hijack another user's rant thread, but I'm kinda flabbergasted anyone would say this.

Adding new features bloats the software, almost by definition. Every new feature increases the potential for problems, as does every new change to an existing feature. I shudder to think how many test cases Adobe needs to run in order to feel confident that a change will not break things, but since the software base involves worldwide users on a variety of operating systems, it's not surprising that every new release is met with a chorus of "Hey you broke my stuff!" on this forum.

And just because a user's CPU isn't engaged when they doesn't actively use that feature doesn't mean there's nothing going on under the hood - are you telling me that Adobe CC doesn't have a bunch of network/cloud activity taking place even though I don't actively choose to use online libraries or share my work with others? I simply don't believe it.

Beyond THAT, developing and supporting new features (or changes to existing features, seemingly motivated by change-for-change's-sake) takes people power resources that I wish Adobe would redirect toward fixing bugs and improving performance.

Tom

Monika Gause
Community Expert
Community Expert
October 22, 2017

1. Can*t reproduce that

2. Can't reproduce that

3. Have you rebuilt the preferences after updating? Restart the computer? Made sure all your third party plugins are compatible? Checked if there is a printer connected?

As for prerelease: you can apply to be a part of it. Just go to the forum's main page.