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shambles
Known Participant
June 17, 2023
Question

What's causing this black square when I convert to another file type?

  • June 17, 2023
  • 1 reply
  • 211 views

The image is a banner I made for my Wordpress website that I'm working on. I created it in Illustrrator, then tried converting it to several different file types (jpg, gif, png, pdf) but the black square keeps showing up when I place it on the site. It doesn't show up in the original AI doc. I've tried upgrouping it and isolating the element, but to no avail. Any suggestions?

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1 reply

Monika Gause
Community Expert
Community Expert
June 17, 2023

Does the black square also appear when you open the exported files in the browser on your computer? If not, the issue is with Wordpress