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Participant
October 11, 2023
Question

whats up with updates that are messing up the functionality of everything.

  • October 11, 2023
  • 2 replies
  • 112 views

after up date, Vector graphics / moving vectors, editing patterns , everything is slow and constent crashes. It will literally take me hours to edit a single vector layer. WTF

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2 replies

Anshul_Saini
Community Manager
Community Manager
October 12, 2023

Hi @KIMJONGPOON,

 

I'm sorry to hear about the issues you're experiencing after the recent update. To better assist you, could you please provide us with some additional information:

  • Can you share your system details, such as your computer's specifications, operating system version, and the specific version of the application you're using?

  • Have you noticed if this issue is happening with all files or just specific ones?

  • Does the slowdown and crashes occur after performing a particular action, using a specific tool, applying an effect, or dealing with large or complex vector layers?

  • If you have experienced any crashes, sharing the crash reports or error messages would be helpful for further investigation. Share crash logs by following the steps outlined in this HelpX: https://helpx.adobe.com/in/indesign/kb/submit-crash-reports.html
    While submitting the crash report, please use the same email address with which you are signed in on this community. This will help us find the crash report and help accordingly.

With this information, we can investigate the issue more effectively and provide you with a solution or workaround. We're here to help you resolve these problems and get back to smooth and efficient vector editing.

 

Thank you for your patience, and we look forward to assisting you further.

 

Best regards,

Anshul Saini

Monika Gause
Community Expert
Community Expert
October 12, 2023

Please tell us about your computer's specifications.

Did you reset the preferences? (which will erase your settings, but is usually necessary when updating)