Skip to main content
Participant
May 10, 2024
Question

When drawing with brush tool, program "freezes" and stops drawing, and i have to repeat the line.

I just got a brand new huion kamvas pro 19 and a new computer with 32gb ram, it is impossible to work when this keeps happening, doesnt happen with mouse, only on pen. all drivers on PC and versions on adobe and huion are on par

This topic is closed to new replies. Start a new post to keep the conversation going.

1 reply

Anubhav M
Community Manager
Community Manager
May 14, 2024

Hello @Karim36698041dpuf,

We understand that encountering technical issues can be frustrating. Would you mind disabling Windows Ink under the Wacom tablet settings and then relaunching Illustrator to check if it helps?

Also, try running Illustrator under Safe Mode (Windows / macOS) and share your observations.


Looking forward to hearing from you.

 

Thanks,

Anubhav

Translate