When exporting as a PDF, my images are disappearing

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I am trying to export an Ai file as a PDF, something I have done many times before. Currently though, when I open the PDF the images are either completely missing leaving just the outline, or partially missing. When I print, however, the images are all there, though some of them have “moved.” I even tried it on an Ai file I had exported as a PDF a year ago. It is also effected. I appreciate any help.
Screenshot: This is from the PDF, the white should be the blue.

J

Jen36404907uiwzAuthor

Participating Frequently

Something else that happens, when I zoom in on the PDF, the images will fill in, but as soon as I scroll, they disappear again. I’ve turned off the program and restarted it, and did the same with my Mac. I’ve also started a brand new file. It is the same thing each time. It all looks great in Illustrator, when exported (or saved as, either one) as a PDF, the images are not complete.

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Monika Gause

Community Expert

Which application are you using to view the PDF? Acrobat?

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J

Jen36404907uiwzAuthor

Participating Frequently

Yes, I am using Acrobat.

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Ton Frederiks

Community Expert

@Jen36404907uiwz Can you share an example file? Are you using the latest version of Illustrator?

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J

Jen36404907uiwzAuthor

Participating Frequently

How do I share an example file? Technology is obviously not my strong suit. And I apologize for the slow response. I’m a family child care provider in my real life, so this side job is nap time work only.
Yes, I’m using the latest version.

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