Skip to main content
M
Mosa Turman
Participant
April 28, 2024
Question

When I'm trying to move text objects, it's just disappears

  • April 28, 2024
  • 2 replies
  • 339 views

Hello community,

I'm using Illustrator as usual, but I'm facing this bug a lot the last days,

When I'm trying to move text objects (not in text box), it's just disappears,

I can grab it, but it's not seen on the artboard,

I tried to change the view mode to the CPU, but nothing changed.

Here's a video showing what happening exactly:

 

Thank you. ♥

2 replies

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
April 28, 2024

You could turn off Realtime drawing in the Preferences > Performance

M
Mosa TurmanAuthor
Participant
April 29, 2024

I did it but still the same.

A
Community Manager
Anubhav MCommunity Manager
Community Manager
April 29, 2024

Hello @Mosa Turman,

We understand that encountering technical issues can be frustrating. Would you mind performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/3QjPBiQ) and checking if it helps? Also, try running Illustrator under a different administrator account (Windows / macOS) and share your observations.


Looking forward to hearing from you.

 

Thanks,

Anubhav

    M
    Mosa TurmanAuthor
    Participant
    April 28, 2024

    one more thing (post can't be edited)

    shapes and groups are disapearing now too.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices