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Victimsofadvertising
Participant
December 16, 2016
Question

When using Export to Screens - Sizes are not constant

  • December 16, 2016
  • 3 replies
  • 1026 views

When exporting graphics for Android, the export to screens is creating graphics that are not consistent.

A 48 x 48 graphic that is exported at x1.5 (for HDPI) is coming out 73x72.

I have made sure the art board is not at a fraction. (that is not the issue)

Also it is not constant. I have exported a few times and sometime the graphic was correct (72x72) and sometimes it added a pixel.

This makes me very worried about all graphics.

This topic has been closed for replies.

3 replies

Participant
January 19, 2017

I have the same problem. If I export for screens sometimes it is not correct. Instead of 48px I've got 49px. 

Seems it is a bug.

Ton Frederiks
Community Expert
Community Expert
January 19, 2017

Maybe that is caused by a stroke of 1 pt, this can add a 1/2 pt on both sides.

You can check that if you turn on "Use Preview Bounds" in the General Preferences.

Participant
January 19, 2017

thanks.

it seems the problem is that the position, x and y axis of the artboard, is not exactly a whole pixel  (x=0.5px y=1234.33px) so I will change to X=0 and Y=1234px.

Ton Frederiks
Community Expert
Community Expert
December 20, 2016

Also make sure that your objects x y coordinates do not contain fractions or fall (partially) outside the artboard.

Victimsofadvertising
Participant
December 20, 2016

Thanks, I have done this. Also I have exported multiple times and had different results with the same artboard in the same location. It is very frustrating.

Om Nath Jha
Legend
December 19, 2016

Hi victimsofadvertising,

I've tried exporting multiple times as you mentioned and found the graphics to be precise. I am not sure if that can be a bug as I tried on both Mac and Windows platform. I would suggest you to check your file and settings. In case this happens again, I would suggest you to contact our support at that moment itself so that we can take a look at the settings and issue.

Contact Customer Care

Regards,

Om