Skip to main content
Participant
July 14, 2026
Question

When using the Illustrator "Share for Review" link, I preview it in Chrome but the artwork is all blurry and it doesn't show the artwork on the other art boards.

  • July 14, 2026
  • 2 replies
  • 36 views

When using the Illustrator "Share for Review" link, I preview it in Chrome but the artwork is all blurry and it doesn't show the artwork on the other art boards. I've tried restarting everything, creating new links, uninstalling and reinstalling Chrome, clearing cache, googling.. nothing works. But when I preview the link in Safari, everything is fine. Has anyone else had this issue. if so can someone help me solve this please?

    2 replies

    Anubhav M
    Community Manager
    Community Manager
    July 15, 2026

    Hello ​@Shan 

     

    I’m sorry to hear about your experience. Could you check if this happens when viewing the links on specific devices or all, so we can better assist you?

    Looking forward to your response.
    Anubhav

    ShanAuthor
    Participant
    July 15, 2026

    @Anubhav M it seems to only be happening on my iMac chrome browser.

    Anubhav M
    Community Manager
    Community Manager
    July 16, 2026

    Hello ​@Shan 

     

    Thanks for the confirmation. From what I understand, the problem is specific to Google Chrome and not Safari or other browsers on your Mac. If that’s the case, please try resetting Google Chrome (https://support.google.com/chrome/answer/3296214?hl=en) and let us know how it goes.

    Anubhav

    kglad
    Community Expert
    Community Expert
    July 14, 2026

    have disabled anti-aliasing?

    ShanAuthor
    Participant
    July 15, 2026

    Not sure how to do that.