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October 11, 2017
Answered

Which version of Illustrator suitable for Windows 10 1703

  • October 11, 2017
  • 2 replies
  • 5500 views

I installed Illustrator CC 2017, but I stuck in a problem that AI is always crashed when I saved files or copy/ paste artwork, not responding for about 20 minutes - just a black screen until it continued working the next step.It also take a long time to start.  I have read a discussion that AI CC 2017 21.1.0 is not suitable for Window 10 ver 1703, and I tried to install a older version (CC 2015) but the problem's still the same. What can I do now?  Attached picture is the information of my Windows

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Correct answer

Illustrator runs perfectly on most Win10/1703 systems.

What about your graphics card? See the system requirements: Adobe Illustrator system requirements

Fenja

2 replies

@mj
Community Expert
Community Expert
October 11, 2017

You might want to reach out to the support desk.

Contact Customer Care

HTH

Correct answer
October 11, 2017

Illustrator runs perfectly on most Win10/1703 systems.

What about your graphics card? See the system requirements: Adobe Illustrator system requirements

Fenja