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Cretaceousannie
Cretaceousannie
Participating Frequently
September 14, 2021
Answered

White area behind logo with effect when placed in Indesign

  • September 14, 2021
  • 3 replies
  • 772 views

I have a logo that I need to save in various shapes. I checked them to see if there were any pantones/other issues by importing into an indesign doc, and found that there was a white box around the logo. 
My logo is transparent, I have transparency options checked. I thought we'd solved it, when we ungrouped the logo, deleted some pic boxes that had been created by agency saves, and reapplied the glow effect to the shapes, but when imported back to indesign this time there was white around the letters (rather than a box). Any suggestions please?

This topic has been closed for replies.
Correct answer Monika Gause

EPS can't have transparency.

 

For placing in InDesign just save the AI file with "PDF compatibility" checked and use that.

3 replies

Anna Lander
Anna Lander
Inspiring
September 15, 2021

PDF is a universal, multiplatform format. Use it when give your artwork to the client.

    Cretaceousannie
    CretaceousannieAuthor
    Participating Frequently
    September 15, 2021

    Thank you. My issue here is that the company uses an automation system that uses particular file types to automate document creation. They require eps, jpg and png. I can see this is something they may need to review, but currently .eps formats are the norm.

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    September 15, 2021

    In that case they will have to live with the white rectangle.

      Cretaceousannie
      CretaceousannieAuthor
      Participating Frequently
      September 14, 2021

      Thankyou. This is the eps options dialogue box that I get.

      Monika Gause
      Community Expert
      Monika GauseCommunity ExpertCorrect answer
      Community Expert
      September 14, 2021

      EPS can't have transparency.

       

      For placing in InDesign just save the AI file with "PDF compatibility" checked and use that.

        Cretaceousannie
        CretaceousannieAuthor
        Participating Frequently
        September 14, 2021

        Thank you for your reply.

        In terms of multi-platform/multi-app usability (if that's anywhere near the right terminology), how does that work? I can't give a client an ai file, it won't insert into another app. Actually, I think checking the PDF compatibility deals with that, which is what you're suggesting?

        Ton Frederiks
        Community Expert
        Ton FrederiksCommunity Expert
        Community Expert
        September 14, 2021

        Did you check Transparent Background in the options while placing in InDesign?

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